职位详情

A33014-Product Application Specialist auto OEMs

工作类型:
全职
薪资待遇:
面议
招聘人数:
1
工作年限:
不限
更新日期:
2014-05-28
工作地点:
上海市
所属类别:
shell开发
学历要求:
本科/学士及同等学历

岗位描述:

Location: Shanghai, Shanghai, China Responsibilities:


Sales Support:
Work closely with Global Account Managers(GAM)/Key account Managers (KAM),and Local Account Managers (LAM) to develop high level technical support required for specific OEM customers,especially,auto OEMs. Represent technology in the OEM/Key account teams via direct and indirect support to global core teams.

Application Problem Solving:
Analyse/solve complex customer application problems when called on by the FLTS teams (because the problem requires a higher level of technical expertise than the FLTS can deliver.) This will involve,on occasion,face-to-face relationship management at all levels within a customer organisation.
Coaching/Training:
Coach front line field technical support,key account sales teams on product application and how to identify,anticipate and resolve application problems.

Produce tools and documents to support on-going technical learning and understanding in these groups,ensuring their knowledge remains up to date.

Knowledge Management:
Continue updating technical knowledge in all relevant areas through close connection with technology development teams. Transfer the learnings from front line back to technology team,especially,changes and future needs from OEMs and key accounts. Be a member of technology groups to support the program development as required. Exchange learnings and new knowledge with PAS network. Shell’s technical knowledge at all times.

Management of Customer Relationship:
Build close working relationships with an agreed OEM group - as defined by the Lubricants OEM or Marketing management. Influence OEMs use and advocacy of Shell products. Work with the OEMs to develop ‘reasons to believe’,case histories,and enable field trails in the market place

Requirements:


Essential:
Technical qualification to BS degree level or higher in chemistry, chemical engineering, or mechanical engineering.
Relevant experience of Automotive Lubricants
Automotive Industry experience
Proven ability to work in teams
Proven communications skills, written and verbal in Chinese and English
Proven ability to manage customer expectations and build up relationship with mutual trust

公司介绍:

壳牌在中国的发展轨迹已经超过一个世纪。目前,壳牌是在中国投资最大的国际能源公司之一。我们所有的核心业务都已进入中国,包括上游业务、下游业务和项目与技术部门。壳牌... 壳牌在中国的发展轨迹已经超过一个世纪。目前,壳牌是在中国投资最大的国际能源公司之一。我们所有的核心业务都已进入中国,包括上游业务、下游业务和项目与技术部门。壳牌在中国的总部位于北京。

我们的价值观

我们的核心价值观是诚实、正直和尊重他人,这构成了壳牌商业原则的基础。

我们在中国的业务活动
壳牌所有的核心业务都已进入了中国,包括上游业务(石油天然气开发和液化天然气)、下游业务(包括油品和化工)和项目与技术部门(包括壳牌全球解决方案部和煤气化业务)。

从数字看壳牌中国:

壳牌是在中国投资最多的国际能源公司之一;
壳牌与中海油共同投资41亿美元兴建的南海石化项目是迄今为止中国最大的合资石化项目;
壳牌是中国最大的国际润滑油供应商(数据来源:克莱恩公司);
壳牌是向中国提供液化天然气最多的国际能源公司;
壳牌是中国最大的国际煤气化技术供应商;
壳牌是中国最大的国际沥青供应商;
在中国,约有600家壳牌加油站为客户提供优质的产品和服务

我们的贡献
在中国,我们遵循壳牌商业原则,与合作伙伴一起,通过在教育、环境、能力建设三个领域开展一系列的社会投资项目,为社会的发展做一份贡献。
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